1 Introduction to Rounding
Rounding(Shanghai) Information Technology Service Co., LTD., founded in 2016, was co-founded by a number of senior people who have been deeply engaged in the field of high star hotel industry informatization for more than ten years. The department of high-end hotel digital high-definition TV, Internet of Things and mobile Internet technology integration service overall solution provider, China's smart hotel digital depth participants, China's hotel AI innovation and scene ecological innovation explorer.
The company is headquartered in Zero Bay, Shanghai's global innovation and Entrepreneurship Cluster, and has offices in Beijing, Guangzhou, Chengdu, Chongqing, Xi 'an, Haikou and other places, and the service center is located in Zhengzhou. Shanghai high-tech enterprises, "specialized new" enterprises, China decoration industry's first listed company - Gold Mantis (002081) member units.
In order to better meet the differentiated needs of customers, Rounding Turing ® for high-end luxury hotels, Rounding Nash ® for high school end hotels, and Rounding Maxwell ® for other types of services.
2 Continuous innovation
Thanks to the founding team members' deep business cultivation in the high-end hotel industry, the accumulation of domain knowledge and the ability of continuous technology iteration and innovation, Rounding can more comprehensively and profoundly understand the needs of customers, and constantly explore technological innovation, product innovation and business innovation.
The company has obtained national invention patents in hardware equipment (TV remote control), software technology (wireless projection screen), innovative "right stroke" design on interactive TV product interface design, dozens of sets of UI design obtained copyright, and 37 software Copyrights. At the same time, the introduction of guest room booking small program.
3 Develop memorization
The company was established in 2016
In October 2018, Gold Mantis Group (002081) injected capital and became a legal shareholder of Rounding
In August 2019, it reached strategic cooperation with Wasu Media
In September 2019, the independently designed and developed remote control obtained the national invention patent
In October 2019, it won the honorary title of high-tech enterprise for the first time
In December 2019, signature project Atlantis Hotel was signed
In March 2020, the landmark project Park Hyatt Suzhou was signed
By the end of 2020, 25+ software Copyrights, 2 software/hardware patents, 9 sets of design Copyrights.
May 2021 Shanghai Disneyland Hotel Toy Story Hotel
In July 2021, easy projection screen products obtained national patents
In October 2021, the product system was fully improved, covering from guest room TV terminals to guest personal mobile terminals to information release in hotel public areas.
In October 2021, diversified service solutions for hotel management groups and individual hotels will be launched
In September 2021, we reached a cooperation agreement with Huawei Group to design and develop brand standard UI for its Ampu Hotel.
In June 2022, we established a cooperative relationship with Accor Group through the overall solution of Cloud Screen Group.
In June 2022, it won the honorary certificate of specialized and special new small and medium-sized enterprise issued by Shanghai Municipal Committee
In July 2022, the independently developed products and the overall solution of the cloud screen won the financial support fund of Shanghai Cultural and creative Industry development.
In April 2023, after Huawei Group Standard UI, we designed and developed group brand standards for many international and domestic hotel chain management groups including Banyan Tree Group.
October 2023 Completion of the world's first urban resort project, the Mediterranean Day Ark, the world's first urban resort under Club Med, Fosun Cultural Travel's leading global resort brand. Nanjing Xianlin Resort project was completed.
By the end of 2023, projects such as Shanghai Pudong Shangri-La Hotel, Sofitel Shanghai North Bund, Shanghai Jianye Capella Hotel, Shenzhen Faxiaomei Shamei High Beauty Hotel and Chongqing Conrad Hotel were signed and landed.
2024 full force, wonderful upcoming release, stay tuned!
4 Product System
In order to better meet the different needs of hotel management groups and individual hotels, we provide two product systems.
Cloud screen
Cloud screen is a product system tailored for the hotel management group. Through in-depth data intelligence and personalized services, it supports multi-hotel unified management and cross-hotel data analysis functions, providing insights and scientific basis for group managers to make decisions.
Whether it is strategic planning or resource optimization, the cloud screen can bring more accurate guidance to the group, helping it to seize the opportunity in the highly competitive market and achieve more excellent performance.
Guests enjoy the program
Guest Premium is our customized product system for independent individual hotels, which contains a superb understanding and meticulous care for hotel business. It is unique in its focus on simplifying management processes, reducing operational costs, and focusing on providing an easy-to-use operating experience and superior cost effectiveness.
With Guest Premium, individual hotels are able to travel light, cope with daily operational challenges, and stay ahead of the competition in the market.
5 Service Proposition
The ideal state of hotel development is man-machine combination, through technology to improve work efficiency, save labor can be better invested in customer service. Our products share repetitive and versatile hotel services for the hotel, release manpower, and hotel staff will have more artificial services with "emotional".
From satisfaction to experience, from product focus to customer focus.
From focus on the result to focus on the process, pay attention to customer purchase, use of the process of satisfaction management.
Pay attention to scientific management, based on external feedback data, through management tools and management system to continuously evaluate and optimize service level and quality.
Continue to pay attention to customer satisfaction and experience, and continue to optimize service.
Focus on customer experience to help build differentiated, high-value competitive advantage.
Circular movement attaches importance to the feeling and experience of every contact in the service process, and continuously optimizes the service level and service awareness based on external feedback.
We have:
Perfect after-sales service
With Zhengzhou as the center, the company has established a professional after-sales service network that radiates across the country, from daily maintenance to media operations, to provide you with professional and efficient services in an all-round way.
Strong R&D team
Have a complete R&D team from front-end R&D to back-end testing to unify your needs, design concepts and innovative functions; And can integrate with third-party products.
Rich industry experience
Excellent business team, with a wealth of industry and cross-industry knowledge, understand your background and needs, can combine your characteristics, continue to provide you with professional and innovative advice.
